We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide your order number.
To start a return, you can contact us at thatgirlshop0@gmail.com or +92318 1046633 . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at thatgirlshop0@gmail.com or +92318 1046633
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as items on an offer / sale.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will immediately send the desired article you have choose in exchange.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will automatically refund the amount in your bank account which you will provide us.
